1. The delivery price of the item depends on the country of destination and the size of the order.
2. If a customer is willing to receive the item at his/her place of residence, he/she is required to provide the exact address, stating the apartment and house number, street name, city, country, and telephone number. .
3. The items are delivered by the courier service.
4. After handing over the item to the courier, we will notify you by SMS or email.
5. Before arrival at your address, the courier will inform you of the estimated delivery time by calling you or sending a text message.
6. Delivery time of the order:
Countries of the European Union: 2-5 working days
Outside the European Union: 5-14 working days
United Kingdom: 4-9 working days
Lithuania: 1-2 working days
Latvia: 2-3 working days
Estonia: 2-3 working days
Poland: 2-3 working days
Finland: 2-5 working days
Austria: 2-4 working days
Belgium: 2-4 working days
Czech Republic: 2-4 working days
Denmark: 2-4 working days
Luxembourg: 2-4 working days
The Netherlands: 2-4 working days
France: 2-4 working days
Slovakia: 2-5 working days
Germany: 2-4 working days
Italy: 3-6 working days
Croatia: 2-6 working days
Liechtenstein: 2-4 working days
Slovenia: 2-5 working days
Sweden: 2-5 working days
Hungary: 2-4 working days
Ireland: 3-6 working days
Bulgaria: 3-6 working days
Greece: 3-6 working days
Spain: 3-5 working days
Portugal: 3-6 working days
Romania: 2-5 working days
Switzerland: 5-12 working days
Norway: 5-12 working days
7. Delivery time can take up to 14 working days for orders of wholesale products or discounted products (orders with 5 or more products in one shopping cart).
8. This delivery period does not apply if the item chosen by the buyer is not in stock or in the event of unforeseen circumstances for which the seller is not responsible.
9. The buyer is obliged to personally receive the ordered goods or to have them received by the person indicated in the delivery information. In other cases, the buyer does not have the right to claim that the item was delivered to the wrong person.
10. The seller is not liable for the delivery of the items if the items are not delivered or not delivered on time when the buyer is held responsible for the delay or under the circumstances for which the buyer is liable.
11. The goods are delivered via: United States, Canada, Lithuania, Latvia, Estonia, Poland, Finland, Austria, Belgium, Czech Republic, Denmark, Luxembourg, The Netherlands, France, Slovakia, Germany, Great Britain (United Kingdom), Italy, Croatia, Slovenia, Sweden, Hungary, Ireland, Bulgaria, Greece, Spain, Portugal, Romania, Switzerland, Norway, Serbia, Bosnia and Herzegovina, Montenegro, Albania.
The goods are also delivered outside the US, Canada, and the European Union. For details regarding the specific delivery costs, please refer to the product purchase process website or contact us via email. info@teddyway.nl or send us a contact message on the contact page.
12. Our production deliverers: DHL Global, DPD Europe, Postnord, Venipak.